Privacy Policy
Effective Date: September 23, 2024
SureForth Insurance Consultancy DMCC Registration Number: DMCC199578
License Number: DMCC-930726
At SureForth Insurance Consultancy DMCC („we,” „us,” or „our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us in any way.
Please read this policy carefully to understand how we handle your data.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, contact information, date of birth, and any other details you provide when interacting with us, whether via our website, email, phone, or in person.
Insurance-Related Information: Details about your insurance needs, policies, claims, or financial information that are necessary for us to provide our consultancy services.
Technical Information: Information related to your use of our website, such as IP addresses, browser type, time zone settings, device information, and browsing behavior through cookies or other similar technologies.
2. How We Use Your Information
We use your information to:
Provide and improve our insurance consultancy services.
Respond to your inquiries and requests.
Process transactions and manage your accounts.
Offer personalized services and recommendations based on your needs.
Comply with legal obligations, such as anti-money laundering regulations or reporting requirements.
Communicate updates, newsletters, and marketing materials, if you opt-in.
3. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard your data against unauthorized access, accidental loss, or misuse. However, no method of transmission over the internet is entirely secure, so while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
Third-Party Service Providers: Trusted partners who assist us in delivering our services, such as payment processors, IT providers, or marketing agencies. These parties are bound by confidentiality agreements and are only permitted to use your data as instructed.
Insurance Providers: When necessary to fulfill your requests or help find the best insurance solutions, we may share your information with relevant insurers or brokers.
Legal and Regulatory Authorities: If required by law or in response to legal processes, we may disclose your personal data to comply with regulations or protect our rights.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience, analyze website traffic, and understand how you interact with our services. You can manage your cookie preferences through your browser settings, but disabling certain cookies may affect the functionality of our website.
6. Your Data Protection Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your data, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for marketing purposes.
Data Portability: You may request to transfer your data to another service provider in a machine-readable format.
To exercise any of these rights, please contact us at [email address] or [phone number].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.
8. International Transfers
As part of providing our services, your personal data may be transferred and processed in countries outside the UAE. In such cases, we ensure that adequate protection is in place, such as standard contractual clauses or other legal mechanisms.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates. The date of the latest revision will always be listed at the top.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
SureForth Insurance Consultancy DMCC
Registration Number: DMCC199578
License Number: DMCC-930726
Email: info@sureforthinsurance.com
Phone: +971585782518
